Terms and Conditions
These terms and conditions control and protect your use of our website and our trading relationship. If you have any queries about them, please ring us on 01392 660099.
Should you decide not to accept these terms and conditions you should not use this website.
‘We/Us/Our/Ours’ refers to Stormpress Ltd, Registered Office 5 Barnfield Crescent, Exeter EX1 1RF, company registration number 04407465.
‘Goods’ means the products that Stormpress Ltd have offered or agreed to supply to the purchaser in accordance with these conditions.
‘You’ refers to the person whose order for goods has been accepted by us.
Use of this Website
This website is owned, controlled or licensed by us. Reproduction of part or all of the contents in any form is prohibited other than with our written permission.
No part of our website may be reproduced or transmitted or stored in any other website or other form of electronic retrieval system.
We reserve the right to withdraw our website, any information contained therein, and any goods offered for sale at any time.
If you access our website from outside the UK you are responsible for compliance with local laws where they are applicable.
We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of this website by you or any user of your computer equipment, whether authorized by you or not.
The price you pay for goods is as shown on our website at the time of order and excludes VAT where applicable. However, orders will only be accepted providing there is no major error in the prices or descriptions shown.
We reserve the right to review and make changes to the prices listed on our website at any time.
When placing an order, you agree that any and all information given is accurate and complete.
All orders are subject to acceptance and product availability.
Production times are given in good faith. You acknowledge that we may have to vary timings due to production issues. We will contact you at the earliest opportunity to advise you of any variance in production timings.
All prices listed on the web site are correct at the time of entering the information, however, we reserve the right to change prices at any time. All prices exclude sales tax.
You agree that e-mail can be used as a long-distance means of communication.
If your order has not been accepted, you will receive an email from us telling you the reasons why.
You warrant that all details you provide to us for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.
During the registration process, you must choose a username and password. You are responsible for all actions taken under that username and password and must only purchase from us under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If you think someone else might know your password, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. If there are any changes to the details supplied by you it is your responsibility to inform us as soon as you are able.
You agree that if you break these Conditions, or if any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.
You warrant to us that you own the copyright of all artwork that you ask us to reproduce, or that you are licensed to use the said artwork, or that you have received the copyright holders permission to reproduce the artwork. You hereby indemnify us for all costs including our reasonable legal costs in relation to breach of copyright caused by you supplying artwork to us to which you do not own the copyright.
You agree to provide artwork of an appropriate quality for us to print from. You agree not to hold Stormpress liable for any problems caused by substandard artwork which you have supplied. You agree that Stormpress will not be liable for any grammatical, typographic, spelling or design errors from supplied artwork and that you will have performed all necessary checks that the colours in your file will print accurately. You understand that the colour you see on your screen may differ from that on a printed page.
You agree not to supply any artwork which is pornographic, libelous, defamatory, or could cause or incite racial or religious hatred and agree to indemnify Stormpress should Stormpress be sued for printing such material submitted by you.
Stormpress may not retain back up copies of artwork submitted by you.
Distance Selling Regulations
Because our printed work is customised to your specification you are contractually bound to honour the contract once we have started work on your order. Work is likely to start shortly after you have placed your order, so you should not place the order unless you are sure you wish to proceed. Should you wish to cancel or amend your order after it has been placed then we may charge you for costs up until the moment you cancel. Refunds are made entirely at Stormpress’s discretion.
All prices are quote in GB Pounds sterling and this the only currency in which we can receive payment.
Any delivery period stated within which you will receive your order is approximate and given in good faith.
Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in installments if certain items are out of stock.
Our delivery agents will make one attempt to deliver to the address that you have specified. Should the delivery be unsuccessful, for example if no-one is available to sign for the delivery, then the goods will be returned to the agent’s depot. You will be liable for any further delivery costs should you request our agents to re-deliver your goods.
Late Delivery. We particularly draw your attention to our terms regarding late delivery due to courier company failure. Our third party couriers do their best to deliver on time but occasionally things don't always run smoothly. We urge you not to rely on a courier service where delayed arrival would cause you substantial harm and embarrassment. In such circumstances our liability will not exceed the delivery fee.
We accepts most major credit/debit cards but reserve the right to amend or choose which cards we will accept for payment.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Title of goods will pass to you at the point we charge your payment card or, when other payment methods are used, funds are credited to our account.
We confirm that in relation to any goods purchased from our website:
We have the right to sell the goods to you.
The goods will correspond with the description on the website; and
The goods will be of satisfactory quality.
We exclude all other express or implied terms, conditions, warranties, representations or endorsements with regards to any goods.
We accept no liability for any indirect or consequential loss or damage, or for any loss of profit, revenue or business (whether direct or indirect) however caused or whether foreseeable or not, arising from your purchase of goods on our website or by use of ArtworkerPro.
Our total liability to you under any contract for the purchase of goods or otherwise under this Agreement will be limited to the amount paid by you for any goods purchased.
We will not be responsible for any loss or damages incurred by unauthorized use of your payment card on the website. Nor are we responsible for notifying your card issuer or any law enforcement authority in these instances.
In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question. Always provided that you notify us of the problem in writing at our address within 10 working days of delivery of the goods plus return the goods to us (unless we inform you that return is not necessary). This provision does not affect your statutory rights.
We have taken measures to prevent Internet fraud and ensure any data collected from you is stored securely and safely. However, we cannot be held liable in the extremely unlikely event of a breach in our or our agent’s secure computer servers.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
No additional terms or conditions requested by and communicated in any way by you will form part of the contract whether accepted or not by an employee of ours.
No employee of Stormpress Ltd can alter the terms and conditions of this contract whether or not they confirm this to you in any way.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
This Agreement and any contract for the purchase of goods shall be construed in accordance with and governed by the laws of England and Wales.
We give no warranties and make no representations, express or implied, as to the accuracy, quality, validity or completeness of any information contained in our website and accept no liability for any loss resulting directly or indirectly from the use of or reliance on any such information.
We shall be under no obligation to notify any person of any error on our website.
We shall not be liable to any person for any direct or indirect loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
These terms and conditions do not affect your legal rights.