Privacy Policy

Stormpress Ltd respects the privacy of everyone who visits our website, stormpress.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

 Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

 Futhermore, as legal requirements regarding privacy are evolving quickly we expect to update this policy regularly.

 

1. Definitions and Interpretation

 In this Policy, the following terms shall have the following meanings:

Account” means an account required to access and/or use certain areas and features of our site;

Cookie” means a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site. Details of the Cookies used by our site are set out in section 13, below;

Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)

We/Us/Our” means Stormpress Ltd,

2. Our Site is owned and operated by Stormpress Ltd

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

As a data subject, you have the following rights under the GDPR, which this policy and our use of personal data have been designed to uphold:

The right to be informed about our collection and use of personal data;

The right of access to the personal data We hold about you (see section 12);

The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact us using the details in section 14);

The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like us to delete it sooner, please contact us using the details in section 14);

The right to restrict (i.e. prevent) the processing of your personal data;

The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

The right to object to us using your personal data for particular purposes; and

Rights with respect to automated decision making and profiling.

If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 14 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

5. What Data Do We Collect?

Depending upon your use of our site, we may collect some or all of the following personal and non-personal data (please also see section 13 on Our use of Cookies and similar technologies):

name

gender

business/company name

job title

profession

contact information such as email addresses and telephone numbers

demographic information such as post code, preferences, and interests

financial information such as credit / debit card numbers

IP address

web browser type and version

operating system

a list of URLs starting with a referring site, your activity on our site, and the site you exit to

geographical information

6. How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, We may use your data for the following purposes:

Providing and managing your account;

Providing and managing your access to our site;

Personalising and tailoring your experience on our site;

Supplying our products and services to you (please note that we require your personal data in order to enter into a contract with you);

Personalising and tailoring our products and services for you;

Replying to emails from you;

Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email or telephone or post with information, news and offers on our products and services. We will not, however, send you any unsolicited electronic marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

Artwork originated by us that contains personal data is usually stored indefinitely. This is to allow for future reprints of the artwork. We may destroy this data if we haven’t supplied print to you for a period of 4 years. Artwork supplied to us for lithographic printing is normally stored as an imposed print file and is kept indefinitely. Artwork supplied to us for digital printing is not normally kept. We will delete any artwork containing your personal details on request.

Artwork originated on our ArtworkerPro platform is controlled by the account holder, who is the Data Controller.

We may keep your personal details for up to five years following your last communication with us. This is to facilitate future reprints.

If we are acting as a processor for a mailing or any other project then we will keep data for no longer than 14 days following the mailing date.

7. How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as we have your permission to keep it.

First party personal data supplied by you on our web site is stored and backed up within the UK. Third party data (artwork) may also be backed up to the cloud through a third party provider called Backblaze Inc. Backblaze has cloud based servers outside of the EEA. We have taken all reasonable steps to ensure that such data is treated as safely and securely as it would be within the UK and under the GDPR.

Data security is very important to us, and to protect your data We have taken suitable measures to safeguard and secure data collected through our site. We ask that you take appropriate steps to secure access to your data on our site by selecting a strong password which you safeguard appropriately.

8. Do We Share Your Data?

We may sometimes contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

In certain circumstances, We may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.

9. What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

10. Intentionally blank

11. Your Right to Withhold Information

You may access certain areas of our site without providing any data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies. For more information, see section 13.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us via post or email for further details.

13. Our Use of Cookies

Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using our site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our site. These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics. For more details, please refer to section 6, above, and to section 13.6 below.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop up window requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our site may not function fully or as intended.

The following first party Cookies may be placed on your computer or device:

stormpressScreenName Used to show the user their screen name when logged into the website.

stormpressUserId Used to store the login state of a user. This is accesed on both this domain as well as artworkerpro.stormpress.co.uk

PHPSESSID Used to store a history of the pages and provides the basket functionality. This is also with the stored login state of the artworkerpro.stormpress.co.uk website

We currently do not use any third party cookies, apart from the analytics as detailed below.

The analytics service used by Our Site use the following Cookies:

 __utma, __utmz. These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14. Contacting Us

If you have any questions about our site or this Privacy Policy, please contact us by email at info@stormpress.co.uk, by telephone on 01392 660099, or by post at Stormpress, Unit 4, Orchard Court, Heron Road, Sowton Industrial Estate, Exeter EX2 7LL.

15. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.